We currently offer worldwide shipping.

Your parcel is expected to arrive within 7-14 days from when it leaves our warehouse, depending on your location.

Due to our commitment to ecological concerns and reducing carbon footprint, please note that the delivery may take longer than usual.

We prioritize environmentally-friendly shipping methods, which may contribute to extended transit times. We appreciate your understanding and support in our efforts to protect the environment.

We accept Visa, Mastercard, American Express and Apple Pay.

Absolutely! We take the security of your payment information very seriously. Here's how we ensure your transactions are safe:

1. Secure Payment Gateways: We partner with trusted and reputable payment gateways to process all transactions. These gateways utilize advanced encryption technology to safeguard your payment details.

2. SSL Encryption: Our website is secured with SSL (Secure Sockets Layer) encryption, which creates a secure and encrypted connection between your browser and our server. This prevents unauthorized access to your payment information during transmission.

3. PCI Compliance: We are fully PCI compliant, which means we adhere to the Payment Card Industry Data Security Standard. This ensures that your credit card information is stored and processed in a secure manner.

4. No Stored Payment Information: We do not store your complete payment information on our servers. Your credit card details are processed by the payment gateway directly, adding an extra layer of security.

5. Two-Factor Authentication: Our payment process may include two-factor authentication for added security. This might involve receiving a code on your mobile device or email to confirm your identity before completing the transaction.

6. Fraud Prevention: We employ advanced fraud prevention measures to detect and prevent any unauthorized or suspicious activity.

7. Transparent Policies: We have clear refund and cancellation policies that protect your interests as a customer. If you encounter any issues with your payment or order, our customer support team is here to assist you.

If you have any further questions or concerns, please don't hesitate to contact our customer support team.

Please contact us at contact@inflatz.com and we’ll see what we can do for you based on the stage of your order. We’re unable to cancel any orders that have been fulfilled.

Your satisfaction is our top priority. If, for any reason, you are not fully satisfied with your purchase, please contact us at contact@inflatz.com

We will be more than happy to assist you and find a suitable solution to ensure your satisfaction.

After you complete your purchase, you will receive an order confirmation email.

This email will include details such as your order number, items purchased, billing and shipping information, and a summary of your order.

Our inflatable costumes come with a built-in fan that requires batteries.

Simply turn on the fan, and the costume will inflate within moments.

Make sure the costume is properly secured around you to ensure the best inflation.

Or you can read our utilisation guide for more details.

Our inflatable costumes are designed to fit a range of sizes for kids and adults. A size guide is present on all product descriptions.

Most costumes have adjustable straps to accommodate both kids and adults comfortably.

Comfort is a priority for us. The lightweight material and built-in fan keep you cool while wearing the costume.

The adjustable straps ensure a secure fit, allowing you to move with ease.

Absolutely! Our costumes are suitable for both indoor and outdoor events. Just be cautious in windy conditions, as strong gusts might affect the costume's inflation.

Battery life varies based on usage and battery type. In most cases, the batteries should last for 5 to 6 hours of continuous use.

Yes, you can! We recommend spot cleaning the costume with a damp cloth. Avoid submerging it in water or using harsh chemicals to maintain the costume's integrity.